Forum Discussion
EA_Aljo
Community Manager
4 years agoThanks for getting back to me. Do you also have an external hard drive? If so, can you try installing there instead?
4 years ago
@EA_Aljo I do not have an external hard drive.
All of my other games work well on my PS5. For NHL HUT all of the other options in the menu (i.e. auction, team, objectives) are fine, it's just the game play.
All of my other games work well on my PS5. For NHL HUT all of the other options in the menu (i.e. auction, team, objectives) are fine, it's just the game play.
- EA_Aljo4 years ago
Community Manager
Thanks for those details. Try rebuilding the database with the steps here. Also, restore your licenses with these instructions.
- 4 years ago@EA_Aljo Hi.
I have tried rebuilding the database, clear cache and restore license and I still have the same issue.
What would be the next steps?
thanks again for your help.- EA_Aljo4 years ago
Community Manager
Did you happen to change anything with your team right before this started happening? Maybe your jerseys, logo or a customization on a player? If so, try removing that and see if this still happens.