Squad battles/Rivals - keep freezing
For the past 4 to 5 weeks (since the last patch), both Squad Battles and Rival keep freezing. Up to the screen where both teams are shown there are no issues, but as soon as this screen is on it st...
Forum Discussion
@EA_Aljo I do not have an external hard drive.
All of my other games work well on my PS5. For NHL HUT all of the other options in the menu (i.e. auction, team, objectives) are fine, it's just the game play.
All of my other games work well on my PS5. For NHL HUT all of the other options in the menu (i.e. auction, team, objectives) are fine, it's just the game play.
EA_Aljo
Community Manager
Community ManagerThanks for those details. Try rebuilding the database with the steps here. Also, restore your licenses with these instructions.
- @EA_Aljo Hi.
I have tried rebuilding the database, clear cache and restore license and I still have the same issue.
What would be the next steps?
thanks again for your help.- EA_Aljo
Did you happen to change anything with your team right before this started happening? Maybe your jerseys, logo or a customization on a player? If so, try removing that and see if this still happens.
- @EA_Aljo Hi,
I will try that, but I doubt it's a Jersey, Logo, etc. since it also freezes in HUT Rush.
It only happens when playing (SB, Rivals, Challenges and Rush) and started after the patch bout 4 weeks ago. Is there a way to remove the patch or reinstall the version pre-patch and then try reinstall the patch again?
I have tried 3 more games last night (challenge, Rush and SB) and it froze within 2 minutes. I have changed my HDMI cable as well, but no luck. I was however able to play other games online (not NHL 22) without any issues.
Can you give me a call or can we troubleshoot this via a live chat. I think the fix is something more than a logo or jersey.
thanks
