Forum Discussion
EA_Aljo
Community Manager
4 years agoDid you happen to change anything with your team right before this started happening? Maybe your jerseys, logo or a customization on a player? If so, try removing that and see if this still happens.
4 years ago
@EA_Aljo Hi,
I will try that, but I doubt it's a Jersey, Logo, etc. since it also freezes in HUT Rush.
It only happens when playing (SB, Rivals, Challenges and Rush) and started after the patch bout 4 weeks ago. Is there a way to remove the patch or reinstall the version pre-patch and then try reinstall the patch again?
I have tried 3 more games last night (challenge, Rush and SB) and it froze within 2 minutes. I have changed my HDMI cable as well, but no luck. I was however able to play other games online (not NHL 22) without any issues.
Can you give me a call or can we troubleshoot this via a live chat. I think the fix is something more than a logo or jersey.
thanks
I will try that, but I doubt it's a Jersey, Logo, etc. since it also freezes in HUT Rush.
It only happens when playing (SB, Rivals, Challenges and Rush) and started after the patch bout 4 weeks ago. Is there a way to remove the patch or reinstall the version pre-patch and then try reinstall the patch again?
I have tried 3 more games last night (challenge, Rush and SB) and it froze within 2 minutes. I have changed my HDMI cable as well, but no luck. I was however able to play other games online (not NHL 22) without any issues.
Can you give me a call or can we troubleshoot this via a live chat. I think the fix is something more than a logo or jersey.
thanks