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RocknRollar3333's avatar
RocknRollar3333
4 years ago
Solved

Stuck in a cut-scene

Product: NHL 22 Platform:Microsoft XBOX One How often does the bug occur? Occasionally (10% - 49%) Steps: How can we find the bug ourselves? Not sure What happens when the bug occurs? On Be A Pro...
  • EA_Aljo's avatar
    EA_Aljo
    4 years ago

    @RocknRollar3333 

    Thanks for letting me know. It shouldn't be taking a minute. Unfortunately, we'll have to wait for an update to resolve this issue. If we hear of any workarounds, we'll be sure to let you all know.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Hello, @RocknRollar3333 

How long are you waiting for the cut scene to end? Currently, there are extended due to an issue that is being worked on, but the extended replay is intended currently. It's not intended that normal gameplay doesn't resume though.

  • RocknRollar3333's avatar
    RocknRollar3333
    4 years ago
    @EA_Aljo I don't know how long they last exactly. I've waited between 1 to 4 minutes.
    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @RocknRollar3333 

      Thanks for letting me know. It shouldn't be taking a minute. Unfortunately, we'll have to wait for an update to resolve this issue. If we hear of any workarounds, we'll be sure to let you all know.

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