Forum Discussion
Hi! It’s been a week or two with this strange sudden raise in ping times.
This is for sure very frustrating and we the players are getting sick of it.
Now, is there anyway that we can help you troubleshoot this further? We’re anxious to see this issue solved and we would do anything to help.
I’m sure u guys have a task force for the matter, please use us the players to assist you, we all would help u out gladly.
for example, what are the IP addresses to the servers we can connect to for the eashl part of the game? If you provide them we can ping them to see which servers we actually connect to, just to make sure we actually play on Swedish servers i.e.
U stated in a previous message that 20-30ms is a valid ping time, well it’s not valid for competitive gaming and I’m sure ea agrees with me on that point, otherwise, is ea even trying to let their players play competitive?
Help us to help you.
Kind regards
frustrated NHL player
Bump! Fix this.
- 4 years ago
please EA, reach out to Telia and talk this through properly.
- EA_Aljo4 years ago
Community Manager
We're still not aware of any issues with our servers or game that would cause this. When we see a high amount of reports coming from one ISP, normally it's an issue on their end. Players from Sweden would be routed to servers outside their region if a lower ping was found. It also could be a routing issue from the ISP. We'll keep an eye on this, but at this time, we're not finding any issues on our end that we can fix.