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IronMoogle's avatar
IronMoogle
4 years ago

Third-party controller not recognized on '22; works on '21

Product: NHL 22 Platform:PlayStation 5 How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? NHL 21 allowed accessibility and gaming for people that use alterna...
IronMoogle's avatar
IronMoogle
4 years ago
@EA_Blueberry Thanks. Should I try to get a refund and then get the X factor edition? I will post in the other forum as well.
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago
@IronMoogle

If your order history is showing X-Factor Edition they likely need to make a change on their end to give you the correct access rather than refunding it.

PlayStation Support can be reached here: https://www.playstation.com/en-us/support/

Please keep us updated.

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