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Ment0kMindtak3r's avatar
Ment0kMindtak3r
6 years ago
Solved

Unable to play Ones or Threes Eliminator. Stuck on Matchmaking screen.

Product: NHL 20 Platform:Microsoft XBOX One How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? I encounter this bug when trying to play Ones or Threes Elimin...
  • Narconis's avatar
    Narconis
    6 years ago

    As it turns out, it seems to be an issue with custom gamerpics.  Change your gamerpic on Xbox live to a a default one and you should be able to get in

perkinsjoshua04's avatar
perkinsjoshua04
5 years ago

Did you ever get a resolution? I am having the same issue I can play drop in but no one's or threes eliminator, stays stuck on matchmaking screen with high population and 14 sec avg search. Then after about 5 minutes get the return to dressing room error.

Ment0kMindtak3r's avatar
Ment0kMindtak3r
5 years ago

Yeah it's a custom gamerpic issue. Change it to one of the defaults and it will work.

  • Krameson's avatar
    Krameson
    5 years ago

    I tried using a default one and my game still crashes....

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @Krameson 

      There was a problem with WoC yesterday that could have been causing this. Are you still unable to play?

      • ryanraimer's avatar
        ryanraimer
        New Novice
        5 years ago

        I’m still running into this issue. Also tried using a default gamer pic and still didn’t get me past the loading screen

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