Solved
Forum Discussion
6 years ago
Alright I have a router/modem combo and did the hard reset. Then did a hard reset and unplugged the cables on ps4 then did another reset from safe menu. Still unable to join a 3’s eliminator game.
still getting this screen although other modes in nhl and other online games are working.
EA_Aljo
Community Manager
6 years agoSo far, the only solution we know for this is changing your gamerpic. You might want to try another and make sure it's a default image. You also could try opening the ports for NHL. They are listed here: https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/. You can get some help with this at www.portforward.com.
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