Forum Discussion

Havurov86's avatar
5 years ago
Solved

Unlink

So i got my old account back and now i cant unlink my psn from the new account is there a way to unlink it because i want back my old ea account and the progress.

  • EA_Lanna's avatar
    EA_Lanna
    5 years ago
    Hi @Havurov86,

    Ok thank you. So yeah, the platform cannot be unlinked from the new EA account until those 6 months elapse. You'll need to wait out the timer before it can be unlinked again and freed up to relink to a different EA account.

    - EA_Lanna

7 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @Havurov86

    Please do take a moment to read through the EA Help article @TTZ_Dipsy shared. It calls out the risks involved with unlinking such as: 


    EA Help wrote:

    You’ll permanently lose access to all of the following:

    • games and game progress
    • DLC, expansions, and anything extra you have for your game
    • memberships and subscriptions
    • in-game purchases.

    If you unlink your platform account and link it back to the original EA Account it was linked to, you’ll get back all of your stuff.


    There's more information in that article. Please ensure you understand what will happen before proceeding. If you're happy to proceed after reviewing it carefully, the article will also outline that process for you. 

    - EA_Lanna

  • @EA_Lanna So it says i cant unlink it in 6 months but is there a way to unlink because i really want my old account back because there is all the progress
  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    5 years ago
    Hi @Havurov86,

    It says:

    "Once you unlink a platform account from your EA Account and link it to a new one, you cannot unlink it again for six months."

    Have you already unlinked it from your old EA account and relinked it to a new EA account?

    - EA_Lanna
  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    5 years ago
    Hi @Havurov86,

    Ok thank you. So yeah, the platform cannot be unlinked from the new EA account until those 6 months elapse. You'll need to wait out the timer before it can be unlinked again and freed up to relink to a different EA account.

    - EA_Lanna

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