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tyyppi11's avatar
tyyppi11
3 years ago

Unopened pack glitch

Its showing one unopened pack but there is nothing
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Hello, @tyyppi11

Please send me a private message with your Xbox gamertag/PSN ID and I'll see if we can get this resolved for you.

  • GBezwinger's avatar
    GBezwinger
    3 years ago

    Hey @EA_Aljo  I have the same problem. My username gbezwinger (Xbox one). Thanks.

  • Throb1971's avatar
    Throb1971
    3 years ago

    Hi @EA_Aljo, I have the same problem.  My Xbox gt is: Throb

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      3 years ago

      Hello, everyone. If you're talking about seeing the unopened pack notification in NHL 23, that is something we're investigating. I don't have any other details at this time.

      • Cougarkillah69's avatar
        Cougarkillah69
        3 years ago

        My ea thing is puckdaddy69 I also have this problem

  • Carson3f10's avatar
    Carson3f10
    3 years ago

    Hey I’m having the same problem my Xbox gamer tag is CARSON3F11 

    I still haven’t received my tier 3 rival rewards 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      3 years ago

      Hello, @Carson3f10 

      For help with missing content, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

      • mjamesley's avatar
        mjamesley
        3 years ago

        Hi @EA_Aljo,

        In NHL 23, my unopened packs is glitched and constantly says I have two unopened packs. My hut champs also doesn't give me rewards when the season timer is over. I'd imagine the two issues have some relation to each other. My xbox tag is BefitConch32422. Let me know if you can help out. Thanks!

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