Why can't I speak to a real person!!!!!
This is the worst excuse for customer service I have seen in awhile. Try to call your number only to be told to come to this stupid site where my question still isn't answered and I still can't get a...
Forum Discussion
The answering machine tells you to go to help.ea.com ?
You are now at ANSWERS.ea.com
Just saying........
I would say if you are not smart enough to follow simple instructions as stated in the message you received then you have no one but yourself to be upset with. As stated, this site is not help.ea.com. EA no longer has direct dial capability. Just to make it easier on you I will post the steps yet again for you. Read them a couple of times if you need to.
Here's a guide to contacting support:
If you click on the following link you will be taken directly to the help contact page: https://help.ea.com/en/contact-us/ask
Sign in with your Origin username and Password (Click on Login in the top right hand corner), and follow the guide to ask your question. If your issue cannot be solved from our FAQ list, you’ll then be prompted for ‘Product’ (enter the game you are having issues with) and then for ‘Category’ (select the category that best fits your issue), you can then select 'I still need help' and depending on the time of day and your geographical location, you'll be prompted either to send an email, initiate a live chat with a game advisor or given a number to call.
Please include as much detail as possible, so they are able to answer you straightaway.
Hope this helps.
