World of chel causes error code on ps4

*UPDATE*

3/25/20 3:06PM PT: This should now be FIXED.  You might need to power cycle for the change to go into effect. 

Xbox One:

Reboot the power to the modem/router

1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

How to power cycle your Xbox console:

1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
2. Unplug the console’s power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

1. Plug the console power cable back in.
2. Press the Xbox button  on your console to turn on the Xbox One.

PS4:

How to power cycle your PS4 console

1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
2. Turn it back on after 1 minute. Launch the game.

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Hey, everyone. I merged several threads on the issue with not being able to connect in World of Chel. We're currently investigating this and hope to have it resolved soon. Sorry for the trouble, everyone. We'll get you all back on the ice as soon as possible.

Accepting this as a solution for visibility.