World of CHEL Name Error
Product: NHL 21
Platform:Microsoft XBOX One
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? World of CHEL skater creation zone.
What happens when the bug occurs? My player’s last name, Garbutt, is a commentary name, I select it for commentary without a problem. It has been in the NHL games for at least 2 seasons. When I enter “Garbutt” as my official name in NHL 21, it is flagged as profane. I tested the issue, and any name including “butt” is rejected. I understand and admire the efforts to promote an inclusive, non-toxic community online, but this is a mistake.
What do you expect to see? “Garbutt” must be accepted again. It makes no sense for a name included in NHL 21 by default to be considered profane. I am an aspiring EA NHL content creator, and this error is affecting my promotion/branding for the video game.
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here World of CHEL
What time did you see the bug? (HH:MM AM/PM) 11:47 AM
What is your time zone? CST - GMT - 6:00
What is your gamertag/PSN ID? Grande Red
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region. North America West
What is your game language? English
Screenshots included.