Account currently in use?
In these 3 days when I have been playing by a little bit Origin show me, in game, a msg about being logged in another PC and I'm sure that I'm not. So I change my password and did the logging verific...
Forum Discussion
EA_Darko
Community Manager
Community ManagerHey @FenderSixtySix it's most likely the case that you have multiple EA accounts and are logged into a secondary account. The best thing to do is log out of your Origin account and then on the sign-in page hit forgot password and enter any email accounts that you may have. If there is an account linked to that email then you will receive an email prompting you to reset your password.
Darko
@EA_Darko i have this issue from past 7 days. Tried resetting password, changed email, everything i did, still same issue. Im sure im not hacked. Even advisors are unable to fix the issue
- EA_Darko
Hey @indEast_cristao for issues such as this you will need to speak with one of our chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat.
You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Darko
- @EA_Darko talked with 4-5 advisors in 2 cases, none of troubleshooting steps provided by them helped.
