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creatabobob's avatar
creatabobob
5 years ago
Solved

Apex Legends, Amazon Skins

I claimed my skins but somehow my EA account was not connected then i linked them now i don't have the skins what do i do?
discussion
  • EA_Darko's avatar
    EA_Darko
    5 years ago

    Hey @creatabobob, if you claimed items before linking accounts then it may be the case that they will not be added to the account as there was no account for them to be redeemed on at the time of claiming them.

    Amazon Prime support will be able to offer more support around how it works.

    Darko

rosecorpse's avatar
rosecorpse
5 years ago

I’m having a similar problem to post above but I had my account linked.

have been waiting for a day or so now for the skin for Valkyrie to come through 

I was told it had issues

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @rosecorpse for issues with missing content please speak with our live support team.

    You can contact our live support at help.ea.com.  

    To  speak with a chat or phone adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

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