Solved
Cancel membership not working
The cancel membership is on a loop and keeps going back to homepage. I want to cancel and I’ve had to temporarily block my card so you can’t take payment. it took me so long to get to that point bec...
Hi @charbinx1
If you're unable to cancel your membership manually then you can contact an EA adviser to do it for you.
To contact an EA adviser use the following link: https://help.ea.com/en/contact-us/
Select Origin>Choose Platform>Manage Account and then choose the relevant topic or option and then select an available contact option
Just to be sure you're using the correct process:
How do I cancel my EA Play membership?
Canceling your EA Play membership is quick and easy. From the nav bar select EA Play > Manage My Membership. Just click the “Cancel my membership” link at the bottom to get started. No fuss, no muss. You can cancel from either the Origin client or Origin.com.
