Forum Discussion

LuckInUsed's avatar
LuckInUsed
9 years ago
Solved

error 14:-1

i got that error 14:-1 when trying to install origin is there a way to fix it?
technical issues
  • Straatford87's avatar
    Straatford87
    9 years ago

    @LuckInUsed

    It appears that Origin is unable to update on your system. First, try uninstalling Origin and reinstalling via this link:

    https://www.origin.com/en-us/store/download

    If that doesn't work, can you please check your system for any anti-malware, anti-virus and firewall programs? Make sure that Origin is allowed - I would also recommend running as administrator.

    If the issue persists then a clean boot might also do the trick.

Straatford87's avatar
Straatford87
Icon for DICE Team rankDICE Team
9 years ago

@LuckInUsed

It appears that Origin is unable to update on your system. First, try uninstalling Origin and reinstalling via this link:

https://www.origin.com/en-us/store/download

If that doesn't work, can you please check your system for any anti-malware, anti-virus and firewall programs? Make sure that Origin is allowed - I would also recommend running as administrator.

If the issue persists then a clean boot might also do the trick.

  • Herodotus63's avatar
    Herodotus63
    9 years ago

    Nope. None of the works for me. it's an issue that has just arisen in last two days. Tried to connect my client, couldn't. Uninstalled and trying to re-install. Error 14:1 no matter what I do.
    Still can open my profile in web browser, but not client. Can't even install the darned thing.

    • Herodotus63's avatar
      Herodotus63
      9 years ago

      Finally resolved....somehow. one of those little computer Gremlins that have appeared since the first PC. I had a nasty Gremlin back in the mid '90's who'd reset my 360 machine overnight while off - at the wall.

      It is never a virus or malware issue by the way, support fellows. Viruses are actually so rare that PC technicians don't even have AV's installed on their home computers.

      But what can happen, is an AV can blacklist a program, as it does quite happily with games based on the Unity Engine on the water-into-vapour client (which I won't name here). You have to whitelist your whole games folder to avoid issues.

      • Straatford87's avatar
        Straatford87
        Icon for DICE Team rankDICE Team
        9 years ago

        @Herodotus63

        Thanks for sharing.

        I agree that from my experience here the most common cause for Origin related issues are security programs that aren't properly set up, as opposed to the actual viruses.

  • IG_Mucked's avatar
    IG_Mucked
    6 years ago

    This does NOT fix the issue, I've been trying for a few weeks now, yet nothing works. I have pretty much given up on playing any EA games.

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