ERROR REF. #54001
I have been trying to buy a Sims 4 pack. I have bought before using the same card I have bought other packs with previously with no issues. Today I tried to buy The Sims 4 Vampire pack, multiple t...
Forum Discussion
I appreciate your suggestion, unfortunately that did not work for me. I've been in chat with the EA Help twitter teams and they don't seem to know how to solve this either. They are also refusing to transfer my games to my secondary account (which works fine btw).
After a lot of communication with EA Help Twitter, I am being told I can do an account merger/transfer of games? I will update if it works.
They told me they merged and transfered my games to my new account, but they did not.
- EA_Darko
Community Manager
Hey @LizzBlack please do not post multiple times in a row in this fashion.
For issues like this please speak with our live support team.
Darko
Update: I was able to have my games transferred to a new account because there was no other solution that worked for me.
- EA_Darko
Great to hear that @LizzlBlack.
Darko
