Forum Discussion

dafnaboy1's avatar
dafnaboy1
5 years ago
Solved

Fifa points refund

Hi it's been 2 months since my account is banned from transfer market and I been accused of money distribution which I didn't do the fut team insist I did with out providing any case I been involved ...
discussion
  • EA_Darko's avatar
    EA_Darko
    5 years ago
    Hey @dafnaboy1 it is not possible to refund FIFA points in a situation such as this.

    Darko
dafnaboy1's avatar
dafnaboy1
5 years ago
@EA_Darko Then we will just banned your account and all the money u spent on fifa points is useless now?!. There have to be a refund!!
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @dafnaboy1, if you have a ban on your a then you will need to speak with our TOS team.

They are the only team who can assist you. 

Darko 

  • dafnaboy1's avatar
    dafnaboy1
    5 years ago

    Already did and got  a reply that am involved with money distribution. Which I didn't. This is a dead end so refund is a must I paid alot. 

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      5 years ago

      Sorry to say @dafnaboy1 but there is nothing more that we can do in relation to issues such as this on AHQ.

      Darko

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