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Aqua_Saint's avatar
Aqua_Saint
5 years ago
Solved

How do I get back into a live chat after I have accidentally left

How do I get back into a live chat because my phone died and I could contact that person who was sorting my account out and now my fifa account has been locked
discussion
  • EA_Darko's avatar
    EA_Darko
    5 years ago

    Hey @Aqua_Saint you can contact our live support at help.ea.com.  

    To  speak with a chat adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

In that case @Aqua_Saint I would recommend emailing our support team.


Darko 

Aqua_Saint's avatar
Aqua_Saint
5 years ago

I have and they replied but hasn’t replied back to the next message

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @Aqua_Saint you will need to give the team time to respond.

    I'm locking this thread as there is nothing more that we can do to assist on AHQ.

    Darko

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