How to contact EA live support for assistance to verify my account?
How to contact EA live support for assistance to verify my account?
Forum Discussion
If you have any issues with your account then you will need to contact an EA adviser.
You can contact an EA adviser here: https://help.ea.com/en/contact-us/
I hope that helps 🙂
- @CarbonCarl I have already contacted from that link and opened my case, EA sent me verification code to claim ownership of my account and game adviser is telling me to contact live and there is no link for live contact all you can do is send mail which they respond in like 8/9 hrs and I am getting same mail for like 3 days with different game adviser names. Do EA even hire real persons for support or just bots work for them, its so frustating.
@ZETA_Williams
They do offer live chat depending on the issue and time of day. Because of the situation it might not be available 24/7.
I don’t think they use bots, just maybe pre-made responses.
Try another option when creating a case and it might give you a live chat option.- EA_Darko
Community Manager
Hey @ZETA_Williams for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko
