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SintaxPrime's avatar
SintaxPrime
7 years ago

How to Solve the "Stuck at 42%" / DirectX9 Install Issue

After a few hours of trouble shooting, I was finally able to identify and resolve the issue preventing the installation of Anthem, and from what I understand, many other games on the Origin platform....
technical issues
SintaxPrime's avatar
SintaxPrime
7 years ago
I know the feeling, but it sounds like it's a fixable problem. Did you try running Origin as administrator?

Shut down origin, clear the DirectX folder, then right click on the Origin desktop shortcut (or program file) and select "Run as Administrator". You shouldn't have any access restrictions at that point. It's also possible that an antivirus or antimalware program is interfering.
Jezuuu87's avatar
Jezuuu87
7 years ago

I did all that, but no luck. 

I tried the whole process with complete deactivation of windows firewall + AV. Nothing.

There's only one account on my computer, and it's the admin one. I really don't understands why this is happening. Maybe rebooting windows to factory settings?

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