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jordiciara's avatar
jordiciara
6 years ago
Solved

I can't find Product Code for recently purchased Sims 4

Hey I've purchased Sims4 and downloaded Origin on my Mac. The game shows up on my Origin account in chrome, but not in the Origin app. When I try to redeem/launch the game it says my product code s...
discussion
  • EA_Darko's avatar
    EA_Darko
    6 years ago

    Hey @jordiciara if you open your library and then select My Game Library you will then be able to right-click on the game tile and select Properties from where you will be able to copy and paste your product key.


    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
6 years ago

Hey @jordiciara if you open your library and then select My Game Library you will then be able to right-click on the game tile and select Properties from where you will be able to copy and paste your product key.


Darko

KazJ7's avatar
KazJ7
4 years ago

My problem is i don’t know my product code and i don’t know where to find it because it’s definitely not in my email, when i go to redeem my code like you said i don’t know the code 

  • loulouhead85's avatar
    loulouhead85
    4 years ago

    Did you find it? I am having the same problem.

    Game is on origin, got several emails but no code at all? 

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