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Cookieccino's avatar
Cookieccino
8 years ago
Solved

I need help about purchase and play the sims 4

Hello 🙂 I saw on EA website that The Sims 4 and The Sims 4 Digital Deluxe are currently on sale and I want to purchase it but not sure if it's a one time payment or not. Do I have to pay it AND th...
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  • EA_Darko's avatar
    EA_Darko
    8 years ago

    @Cookieccino If you buy the game then it is a one-off payment and you own it with no other payments due on it

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @boradolito are you sure that you purchased a game and not an EA Play membership?

Purchasing a game will not set up a monthly payment.


Darko 

boradolito's avatar
boradolito
4 years ago
@EA_Darko Thank you for your reply. No I realized I did purchased the membership although on EA website it just said buy Sims 4, so its confusing. Could you please send me a link where I can purchase just the game? Thanks!
    • boradolito's avatar
      boradolito
      4 years ago
      @EA_Darko Thank you for your message. That is what I did. I selected the buy option under the join EA and it still set a direct debit. I saw they sell it on Amazon, do you know in which platform I can play that one? Thanks!
      • EA_Darko's avatar
        EA_Darko
        Icon for Community Manager rankCommunity Manager
        4 years ago

        Hey @boradolito I tested this just now and selecting buy now creates a one-off payment, it should not create an ongoing direct debit. 

        Are you sure that you are selecting the right option?

        Darko 

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