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Kaeya_Vision's avatar
Kaeya_Vision
12 months ago
Solved

My origin gift card isn't working..

Hi, I recently bought a 30€ origin gift card, I followed all the steps on the back of the card, but my code was no longer active. What should I do? My account is based in France, where I also bought...
technical issues
  • EA_Solaire's avatar
    EA_Solaire
    12 months ago

    @Kaeya_Vision 

    If the code on your gift card is invalid, you'll need to contact the retailer directly where you purchased this card so they can process a refund or replacement code for you. 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
12 months ago

@Kaeya_Vision 

If the code on your gift card is invalid, you'll need to contact the retailer directly where you purchased this card so they can process a refund or replacement code for you. 

Kaeya_Vision's avatar
Kaeya_Vision
12 months ago
@EA_Solaire I asked them and they told me that they couldn't since I scratched the back of the card and that I should contact EA / Origin

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