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Enganox's avatar
Enganox
6 years ago
Solved

Origin Crashing On Startup

Hey guys,  I'm having some trouble with my Origin app. Every time I try to open it, the app crashes right away (right after putting in Username and Password). I attached a capture of the message tha...
technical issues
  • EA_Blueberry's avatar
    EA_Blueberry
    6 years ago

    @Enganox 

    I see that you have a PS2 camera hooked up when you ran your DxDiag and a lot of storage devices. Can you try removing 1 at a time to see if Origin is able to launch?

    Make sure DipAwayMode.exe is disabled from your processes before you launch Origin to see if that helps as well. 

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

@Enganox 

I see that you have a PS2 camera hooked up when you ran your DxDiag and a lot of storage devices. Can you try removing 1 at a time to see if Origin is able to launch?

Make sure DipAwayMode.exe is disabled from your processes before you launch Origin to see if that helps as well. 

Enganox's avatar
Enganox
6 years ago

Wow! It seems that it was the PS2 camera after all. Although I'm a bit disappointed that I can't leave it plugged in, I'm so happy that I can finally log into my Origin app! Thanks so much @EA_Blueberry 

If I were to guess why it's happening, the PS2 camera doesn't have a Windows 10 driver so it took some doing to make it work on my computer. I'm guessing along the way the driver somehow caused some incompatibilities. 

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