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kafreses's avatar
kafreses
10 years ago
Solved

Origin Error 0xc000007b / 0xc000012f

I upgraded to Windows 10 with the only issue being the error 0xc0000007b. I received this error for ColorUService, APSDaemon, Windows Live Mail and Origin. I have fixed the issues with ColorUService ...
technical issues
  • Anonymous's avatar
    Anonymous
    10 years ago

    ERROR 0xc000007b  

    I have been struggling with this for a while now. I only solved it because I could not install VC++ 2010 for a software development IDE. In researching why VC2010 wouldn't install, I discovered that Windows 10 has disabled NET Framework by default.

    I enabled this, installed both x64 & x86 VC++2010 and it resolved the issue.

    To enable NET Framework in Windows 10, go to your Control Panel > Uninstall a program > Turn Windows features on or off > expand and put a check to any NET Framework you see, typically 3.5 & 4.6. Then reinstall both of the VC++ x64 & x86 for 2010 & 2013.

    This FINALY resolved my problem. Hope it helps!

    Admin edit: further VC++ information that could cause this error is available in the following topic:

    http://answers.ea.com/t5/Origin/MSVCP100-dll-missing-in-windows-10/m-p/4702068#M160978

    ERROR 0xc000012f

    Please make sure you installed the latest versions of VC++ on your computer. You can get the via the Microsoft website, here:

    https://support.microsoft.com/en-us/kb/2977003 -- please install both the 32 and 64bit versions.

    It is also important that your system is fully updated. Please use the Windws Update function in W10 to get all the latest updates. If afterwards the issue persists, please do a manual uninstall of Origin and download and install the latest version. Please run the installer and Origin as administrator by right-clicking the program and selecting Run as admin.

EA_Nils's avatar
EA_Nils
Icon for Community Admin rankCommunity Admin
10 years ago
@Sharim73 wrote:

I can't find the files to overwrite and quite frankly i shouldn't have to. origin should have this fixed by now. I have paid for games I can't play, I shouldn't have to learn new computer skills because they can't be bothered to fix their *. I need more dumbed down instructions cos i couldn't find those files anywhere and I am actually reasonable with computers.  A casual gamer with less computer knowledge than me would just cry

Hello again everyone,

This isn't an issue with the Origin Client, but rather with some legacy files missing within the new operating system.

Sharim73 is right in that the previously provided workaround highlighted by the original poster is quite invasive to the system, and we would rather recommend that users download and install the below MS Visual C++ Redistributable Packages, directly from Microsoft:

Should you still encounter the same issue afterwards, first make sure that you have all optional Windows Updates installed and then run Windows System File Checker as highlighted in this article: https://support.microsoft.com/en-us/kb/929833

As a last resort, you can look into refreshing and resetting your PC as in the linked article.

Let us know how you all get on.

Cheers,

Nils

Note: I am temporarily marking this post as solution with the sole purpose of increasing its visibility.

Anonymous's avatar
Anonymous
8 years ago

After a Windows 10 Update (on or around 7/11/17), I was unable to open the Origin client. 

Reinstalling the C++ Redistributable Packages (2010 and 2013 for good measure) worked for me, after trying absolutely EVERYTHING else under the sun.  Literally, nothing else worked.

Just my experience - hope this helps.  Appears to be Windows at fault... you're off the hook, EA.. this time... ;-D  (haha jk thanks for the support)

-Bryan-

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