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Stev_1C's avatar
Stev_1C
6 years ago
Solved

Origin Installer Error

Hello, I am currently having issues installing the origin client, earlier when I tried launching the setup exe it I was prompted with the error that MSVCP140.dll was missing, and VCRUNTIME140.dll. si...
technical issues
  • Stev_1C's avatar
    Stev_1C
    6 years ago

    @EA_Kent 

    Hey Kent, so as it turns out I was able to resolve the issue by going to the Microsoft website and also downloading the (x86) version of microsoft visual c++ 2015-2019 , originally I had only downloaded the (x64) version, but getting both made it work. I have now installed the origin client.

    Thank you for your help!

    -Stev

Stev_1C's avatar
Stev_1C
6 years ago

@EA_Kent 

Hey Kent, so as it turns out I was able to resolve the issue by going to the Microsoft website and also downloading the (x86) version of microsoft visual c++ 2015-2019 , originally I had only downloaded the (x64) version, but getting both made it work. I have now installed the origin client.

Thank you for your help!

-Stev

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

@Stev_1C 

Gotcha, thanks for letting me know you were able to get it fixed!

@5440107 

Have you had a chance to try any of the steps that were mentioned above? It sounds like you might be missing these same .dll files. Downloading the Visual C++ Redistributable should help get this fixed for you. 

/Kent

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