Forum Discussion

5adisticD3vil's avatar
5 years ago
Solved

Origin keep resetting my password

For the past few days, i keep getting email saying origin had reset my password due to suspected unlawful activity in my account.

This is getting really irritating.

Every time this happen, the GOG launcher will disconnect my origin connection and it will pop up, disrupting whatever i'm doing at that moment.

What is wrong Origin?

  • Hi there, @5adisticD3vil.

    It sounds like you may not have login verification enabled on your account. It would be good to go to www.origin.com and make sure it's enabled. If it's not, the most secure method would be using the authenticator app, but email and text verification are also available.

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi there, @5adisticD3vil.

    It sounds like you may not have login verification enabled on your account. It would be good to go to www.origin.com and make sure it's enabled. If it's not, the most secure method would be using the authenticator app, but email and text verification are also available.

  • OK just setup the login verification, will monitor how things go from here

    Thanks

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @5adisticD3vil 

    Sounds good. If you still need some help, let us know. Have fun and stay safe 🙂

  • @EA_Aljo hey so I keep reseting my password but on Madden 21it still says that my account is disabled. what do I do to fix this
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @dxrkroyal03 

    Are you resetting the password for the account you're posting with? If so, that appears to be the wrong account as Madden 21 has never been played on it.

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