Forum Discussion

Ninjawillo360's avatar
Ninjawillo360
5 years ago
Solved

Origin launcher wont downlaod

I have tried to download it 7 times and it wont work. I have tried on 2 PCs and i still get the same message, i am missing 2 .dll files needed to download it properly. Someone please help!!!

technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    5 years ago

    @Ninjawillo360  Are the two missing files MSVCP140.dll and VCRUNTIME140.dll?  Those are part of the 2015 VC++ runtimes, which Origin needs to install properly.  It's best to uninstall your current copies, if you have any, and then download new ones from Microsoft.  Hit Windows key-i, select Apps, scroll down to the Microsoft Visual C++ 2015 Redistributables, click on both the x86 and x64 entries (if you have them), and select Uninstall.  You can download new copies here. Be sure to install both the x86 and x64 versions.

    https://www.microsoft.com/en-us/download/details.aspx?id=48145

    Restart your computer, and try to install Origin again.

4 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @Ninjawillo360  Are the two missing files MSVCP140.dll and VCRUNTIME140.dll?  Those are part of the 2015 VC++ runtimes, which Origin needs to install properly.  It's best to uninstall your current copies, if you have any, and then download new ones from Microsoft.  Hit Windows key-i, select Apps, scroll down to the Microsoft Visual C++ 2015 Redistributables, click on both the x86 and x64 entries (if you have them), and select Uninstall.  You can download new copies here. Be sure to install both the x86 and x64 versions.

    https://www.microsoft.com/en-us/download/details.aspx?id=48145

    Restart your computer, and try to install Origin again.

  • JezzaGaming69's avatar
    JezzaGaming69
    4 years ago

    for some reason it wont download the x86 version on my pc. have you got any ideas on how to get the x86. the x64 downloads fine but the same error files pop up but i think its because i dont have the x86 version.

    thanks in advance

  • seanacat's avatar
    seanacat
    4 years ago

    Origin is'nt working properly for many, many people. It is not loading games at all.

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