Forum Discussion
The game does not appear to be installed. Please install it or try relaunching the game. This happens with Dead Space 1/2/3, Titanfall 2, Mass Effect.
Hey @valtrex28,
Apologies I did not see your reply, To confirm are you getting this error when launching from the Origin or Steam client? To check are the games installed on a separate drive from the client, and are you allowing them through any security running on the device?
- 4 years ago
I'm getting the error when I launch via Steam. The games are on the same drive as both clients and they are allowed through my systems security.
- EA_Jason4 years ago
EA SPORTS FC™ Team
Hi @valtrex28,
Could you give us some more information on how you installed the games through Steam and where you purchased the games?
Once you’ve linked your accounts, install your first EA game through Steam:
- Sign in to Steam.
- Go to your Library.
- Select the game.
- Click Install.
- Click Next on the pop-up window to install the game.
You can launch the game as you would any other Steam game by clicking the title and then Play.
Also make sure that you're not running both Origin and the EA app at the same time. Close them both, including the background processes, open only Origin (make sure that you're logged in with the EA account linked to your Steam account) and try launching the game through Steam.
Please try it again and if the issue persists, then provide a screenshot of the error message.
- 4 years ago
All of the games were installed via Steam and purchased via Steam. When I launch them though, the Origin client pops up as normal and the game immediately shuts down. When I bring Origin up it has an error that the game is not installed and to install it via Steam (which it already is).
About Origin for Mac
Recent Discussions
- 2 months ago
- 2 months ago