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Anonymous's avatar
Anonymous
11 years ago
Solved

"Origin was unable to download your game"

Yesterday I had tried to install the Final Stand expansion for Battlefield 4, as I had not played in a few months and wanted to get back into the game. So I let my computer idle for a bit, occasional...
  • Straatford87's avatar
    Straatford87
    9 years ago

    @OwlMan5000

    Hi,

    Sorry to hear that you are unable to download the game. Have you been able to download and play since you've posted?

    If not, then have a look at the following information:

    • Clear the Origin cache, run as admin
    • Turn on Safe Mode Downloading via Origin -> Application Settings -> Diagnostics

    How do I fix Connection issues with Origin?
    If you can’t connect to Origin, it’s usually due to a blockage of data somewhere along the route of your Internet connection.

    Some of the things that can get between Origin and the Internet can be:

    • Firewalls and Internet Security Software: Make sure that you’ve added the Origin client as an exception to any Firewalls or other Internet Security Software, like Ad-Block, you may have running so that your connection to our servers isn’t blocked.
    • Your software may even have some Internet ports blocked. If so, the following are used by the Origin client and must be open for a smooth connection:
      • TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
      • UDP: 1024-1124; 18000; 29900

    Let me know if that helps.

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