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ScriddleDibble's avatar
2 months ago

Origin wont launch

Just started having this issue yesterday where origin is stuck at the "connecting to Origin" screen once it's first opened. It'll just sit there and load nonstop.

My mac book is too old to move to the EA app and I don't have this issue with other game launchers like steam. Is there any possible way I can fix this? Is there a way to contact EA for help?

8 Replies

  • Having the exact same problem ☹️ have tried running first aid through disk repair, clearing cache, toggling on and off login verification through EA's website and nothing seems to be working

  • Origin won't work it just show a white square that says Connecting to origin... It was just working last night does anyone know how to fix it I've tried to delete and reinstall but nothing work.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 months ago

    @mayrav420  I've merged your post with another thread about the same or a similar issue.  Please try the suggestions in my previous post.

  • Lenny31098's avatar
    Lenny31098
    2 months ago

    have also tried 

    - a clean uninstall and reinstall

    - making sure no proxies are enabled

    - connecting a different network

    - launching the app in safe mode (issue still persists).

    - creating a new user 

    spoke to an EA agent who said it isn't a server issue. not sure what else to try. I thought older Mac users have until April 2025 to keep using the app?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 months ago

    @Lenny31098  Did you try all of these together, at least a clean uninstall plus a reinstall in a new user account while on a different network?  And was this truly a different network?  Probably, from the sound of it, but I just want to make sure you didn't for example use your phone while it was still connected to your home wifi.

    What version of macOS do you run, and what are the full specs of your Mac?  Please list everything under About This Mac except for the serial number.

    That also goes for anyone else in this thread for whom the other suggestions here don't help.

  • ChelySparkle's avatar
    ChelySparkle
    28 days ago
    @ChelySparkle I tried doing a full clean like the link provided below and it opened, but when I closed and reopened it had the same problem once more

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