Ok. Can you please try the download and connectivity suggestions in the Origin stickied thread here - http://answers.ea.com/t5/The-Sims-Mac/MAC-Origin-Troubleshooting-and-Information/m-p/5371659#M3387 (flushing the DNS may help).
Origin works perfectly fine in Sierra so that's not the issue. Can you please run the Origin reset tool and then try opening it again?
I did that already, and it didn't work (I have the same problem). :/
And if I try opening the Sims 4 it says "you need to install Origin. Origin isn't installed yet, and you need it to play the game". I already reset it, downloaded the latest version of origin, put Origin in the Applications folder, and tried to run it.
It asks me to agree with the license terms, then asks me to install the Origin Helper tool, asks me If I want origin to open when when you start the computer and that stuff, and then it asks me to log in. At that point, everything is fine. When I put my account info and try to log in, starts logging but never finishes. It stays in a white origin window forever.
Origin in macOS Sierra ran perfectly once, yes, but now it doesn't. It don't seem to be due to macOS Sierra... but I don't know why it is! I didn't do anything new in the computer since the last time it worked.. (it was a couple of days ago).
I move to another country, from South America to Germany. I thought maybe that could do have done something (regarding my account or something), but last week I played Sims 4 from here...
Ok. Can you please try the download and connectivity suggestions in the Origin stickied thread here - http://answers.ea.com/t5/The-Sims-Mac/MAC-Origin-Troubleshooting-and-Information/m-p/5371659#M3387 (flushing the DNS may help).
The proxy thing worked!
I had to unmark the "Auto Proxy Discovery" box. The rest didn't work, but when I did the proxy thing origin initiated and started updating my games.
It's ok to use the computer without that box marked, or it would cause any problems?
Thank you so much! :D
So pleased it's working again for you and thanks for replying with what exactly worked 🙂
It's fine to have it unchecked. In fact it is unchecked by default so it would have been manually enabled at some point.
This keeps happening to me! its so frustrating because I have just paid for the game and now I can't even use it!
