Ok. Can you please try the download and connectivity suggestions in the Origin stickied thread here - http://answers.ea.com/t5/The-Sims-Mac/MAC-Origin-Troubleshooting-and-Information/m-p/5371659#M3387 (flushing the DNS may help).
Ok. Can you please try the download and connectivity suggestions in the Origin stickied thread here - http://answers.ea.com/t5/The-Sims-Mac/MAC-Origin-Troubleshooting-and-Information/m-p/5371659#M3387 (flushing the DNS may help).
The proxy thing worked!
I had to unmark the "Auto Proxy Discovery" box. The rest didn't work, but when I did the proxy thing origin initiated and started updating my games.
It's ok to use the computer without that box marked, or it would cause any problems?
Thank you so much! :D
So pleased it's working again for you and thanks for replying with what exactly worked 🙂
It's fine to have it unchecked. In fact it is unchecked by default so it would have been manually enabled at some point.
Having the same problem, I've gone through ALL of the troubleshooting options but no luck. I've got a white box when I try to open Origin OR The Sims.
Please can you provide more information about your Mac. Instructions on how to do so here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
THANK YOU!!! This fixed mine too!!! Happy Gaming 🙂
