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Kailik1988's avatar
6 years ago
Solved

OriginThinSetup ERROR

I recently had to update from Windows 7 to Windows 10. With Windows 7 I had Origin, all up to date and worked fine. I had to do a factory reset on my computer and then installed Windows 10. I'm trying to download Origin again (because I can't live without Sims) but am receiving Application Error 0xc000007b and haven't been able to fix it. At first I was receiving errors due to missing MSVCP140.dll and VCRUNTIME140.dll, but I downloaded these files and the errors went away. Has anyone else experienced these errors? I've tried a few different things to try and fix, but nothing has worked. I tried a clean boot, ran a sfc scan but nothing seems to be working. I keep seeing suggestions to uninstall Origin and then reinstall, but I have no trace of it being on my computer. Any advice would be greatly appreciated!!

5 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hi @Kailik1988

    It sounds like there are some missing system files from when you had to factory reset your PC. When you've got a chance try downloading the Microsoft Visual C++ Redistributable to see if that helps. It should restore those missing files for you. 

    You can find more info on how to download it at the Microsoft Support Website. Let me know if that helps!

    /Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hi @Kailik1988


    Were you able to try what I suggested? Are you still getting any errors when you're trying to install Origin? 

    /Kent

  • Hi Kent, 


    I tried doing that before and it didn't work. I just gave it another shot and it still isn't working ☹️ I'm still receiving the error (0xc000007b).

  • Ahh, I didn't have both files downloaded and it is currently downloading!! Thank you both SO MUCH!! You've saved my life!! ❤️

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