Paying via Paypal Account

Then why is Origin the ONLY place i cannot use my paypal with a linked banked account. Like I want to give you money but I cant because you guys demand a credit card linked. Seems pretty lame that I would have to use grey market key resellers because your system doesnt accept paypal linked bank payments when other platforms do (Steam, Uplay, anywhere else ive ever tried using paypal online)

I have $150CND in my account and Iv checked, thats enough. For ME:Andromeda. $79.99USD.

Yet Im still being asked for a card. The hell would I be using paypal for if I had a card?

Iv been able to buy things before, Inquisition for example. ME3, etc.

I dont know if you were directing the question at me(previous poster) if so: No. I am offered two options. The first is a card or whatever via the normal method. The second is paypal which Iv been using for years. I ofc click that one and am then prompted to login to PP before being asked for card. This normally occurs when someone does not posses enough in PP balance.

I most certainly do though. At one point I even exchanged 120CND to 90USD and set USD as primary payment fund. In case that was the issue. Again, games slightly over 83USD with tax.

If you were talking to someone else, sorry about that. Still getting used tot this forum setup.

Hello.

To whoever joker behind this none sence or whoever knows exactly why this stupidiest change ever was made, i challenge you EA people to answer why one is forced to use a credit card to pay in Origin, On top of that i'm not American so i can use any workarounds because i don't have any american bank accounts to add to paypal.

Did you think America is all the world? Tell me why did you impose this silly requirement thats almost xenophobic, this is financial discrimination, i want to pay and i HAD a way and you people ruin it in ways that you may not even imagine, you laugh at us, all those countless times i contacted EA support, chatted to so many advisor and they seemed to be completely oblivious to what the problem was.

This is RIDICULOUS, is dumb, how many people want to spend money in your games and you give them troubles, you people don't even bother in explaining why you change your policies and you spect us to be OK with it?

For all the trouble you cause not just to me but anyone else with this problem, i hope for a propper answer, we are your customers, you can't expect us to be ok with you if you offer us a cool bunch of products but when we are passing through check out you rise your middle finger in front of our faces for not having a goddamn credit card right?

Good Day

I am kind of confused, about 4 days ago I made a purchase on Battlefield 1 to buy something ingame. As usual the Payment goes over Origin. There all I did was pay with my PayPal account balance, which has a balance of enough money. It all went smoothly and I did not bat an eye.

Today allthough I saw the new Star Wars Battlefront II and I wanted to Preorder it. Now when paying I choose paying with Paypal and it asks me to give them my Credit Card Info (I don't own a credit card). I somehow can't choose paying with my PayPal account balance.

I don't understand... I payed with my PayPal account balance about 4 days ago and it worked with no problem.

To be on the same Page with my PayPal balance just incase someone dosen't know what I am talking about:

I added this money to my PayPal account through a debit card transaction. I thought PayPal was like a step inbetween when buying things online.

Cheers

@crowlex420xD

Hi,

That's a great question - thanks for reaching out!

The difference between the orders is that Battlefront is a pre-order. We don't charge pre-orders until about a week before or two before launch. We therefore require a payment method attached to your account from which funds can be drawn at any time; e.g. your PayPal balance could be zero by the time the game launches, in which case your pre-order would fail. By still having the credit card attached the order will still go through.

Hope this helps!

@Straatford87

Thank you for your awnser

This awnsers my question. Thank you for your quick response!

Cheers

@crowlex420xD

You're welcome!

And... don't forget about our awesome little forum community once you're deep into Battlefront II! We would love to have you back for a chat to discuss how you're enjoying the game.. :eahigh_file:

Cheers,

Disappointing that you cant use Paypal cash, that is the main thing about Paypal... And the worst thing is that you EA staff dont answer this type of comments. It has none sense what you are doing, the times where EA was awesome it let you buy with Paypal cash, nowadays we can see how this is. I wish noone buys you any more game, you deserve that because of blocking one of the most used payment methods via online.

Thank you, well done.

@xtomyserrax

You can use your PayPal balance, but we would still like you to have an additional payment method attached in case there is a problem with your balance.

That is not a good answer. I can pre-order using paypal on Steam or steam credits. Why cannot we buy EA/Origins game credits via Paypal. Then use those game credits for pre-order

Orgins/EA...you really need to talk with Gabe Newell at Valve and learn how they work with credit. Because your method sucks. It is very rude to your customers to have a bad experience like this.

@minamiSenju

I would love to have a chat with Gabe! If I ever get the chance.. ☹️

But yes, you are correct - the experience can be improved and we've heard you on this. But for now we still require a payment method attached to PayPal.

Kind regards,

Hi Tom! 

My name is Annabel and I'm a massive fan of The Sims. I've recently tried to download some game packs and such from Origin, and I've also tried the official Sims 4 site where you can download stuff. It is worth mentioning that I have a debit card attached to Paypal and I live in Australia.

I successfully add things to my cart and then I press Pay now and it gets me to log on, and then it says:

"We’re sorry, we can't complete your purchase right now.

So ,

if until launch day hackers hack your servers , they will steal all our CC credentials because the billing page is asking Credit Cards CCV to be stored  and we will lost money and we will never buy the game AND  you will never TAKE MONEY !

3 disasters in a raw by one policy is too much !!!

PAYPAL exists to keep TRANSACTIONS SAFE Mr Community Manager and this is why we are paying fee to Paypal for Transactions !!!!!!!!

CHANGE this AWFUL policy ASAP or Remove PayPal option ... please

Until then , i will write why i have not pre-order Battlefront II in a SWBII site where i am editor , describing the issue with Paypal pre-orders

@101ACRsims3

Hi,

It seems the payment isn't going through, though I'm able to determine the exact reason. 

Is all the information on your PayPal account correct, and does it correspond with the information on your EA account? If available, you can also try another payment method in the meantime.

@SWBII-Fan

Hi,

Thanks for your feedback.

I do understand your concerns, but all payment information is stored securely. This is common policy for online stores so this will not be changed at the moment.

If you are hesitant about storing your payment data, then you can always simply pre-order at the very last minute.

Kind regards,

So, what's the point of it requiring to have a credit card? Because of, or rather despite this, I was able to buy origin e-cards off of the walmart website without a linked credit card and proceeded to redeem those. Either way I'm paying without a credit card, so what's the point of needing it with paypal?

How can it be a Debit card if we already have Our debit cards linked to our paypal to pay for this and Origin won't take Debit cards if you live in other parts of the word.
   Kind of stupid if you ask me because about 60% of the globe use paypal because they do not have Credit Cards

I am unable to purchase anything via my PayPal balance, I have 16 dollars in my account and I'm buying Titanfall 2 and it won't let me because I need to link a card. The issue is that I don't have a card to link. This is not a pre-order or anything like that. Why can't I just buy a game via PayPal balance? 

Have waited for Seasons expansion to be released. Day of release I eagerly logged on to purchase. Went through the purchase steps only to be told "Whoops! There appears to be a problem with your provider payment method. Unable to complete your purchase at this time." What the hell! Never had any issues like this when purchasing from you lot before.

Changed to using my Paypal account, still no success. Contacted your on line tech assist. What a waste of time & data, he was about as helpful as an ashtray on a motorbike!

Started researching to find out how to resolve this problem. Yet another waste of time & data. Seems this is a common issue with you mob! Where is your customer focus? Certainly not in ensuring payment systems are robust, inclusive & problem free.

Oh, before you ask, yes I have checked all details, accounts etc & all info is correct, updated & input where/as required. Your company must not want any sales!