EA_Darko
Community Manager
Community ManagerRe: Apex Legends, Amazon Skins
Hey @creatabobob did you previously have a different account linked when you' claimed the rewards?
Darko
Forum Discussion
6 Replies
No i am sure that i did not, however i linked my EA account to amazon after i claimed it. Also Amazon customer support suggested that due heavy demand rewards could have a delay before getting activated.
- EA_Darko
Hey @creatabobob, if you claimed items before linking accounts then it may be the case that they will not be added to the account as there was no account for them to be redeemed on at the time of claiming them.
Amazon Prime support will be able to offer more support around how it works.
Darko
Thanks, that's what i thought but i wanted to ask just in case. I think you are right and i have to reclaim it somehow but Amazon support just told me to wait longer. I'll try to check out with them again after a day or two . Thanks a lot for your support i am ever grateful
- EA_Darko
Happy to help @creatabobob.
Darko
I’m having a similar problem to post above but I had my account linked.
have been waiting for a day or so now for the skin for Valkyrie to come through
I was told it had issues
- EA_Darko
Hey @rosecorpse for issues with missing content please speak with our live support team.
You can contact our live support at help.ea.com.
To speak with a chat or phone adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko
