Re: Build Your Bundle Sims 4 Price Different on Origin App

I just had the same problem! Is so frustrating ☹️

I was charged an extra amount for the bundle, and they insist is Tax, nevertheless, when you purchase the item by itself, there is "no tax" (the tax is included in the price showing in Origin).

I do not understand why Origin shows the price with Tax on their individual Sims game, but they do not include the Tax in the Bundle. This is obviously to mislead the customers.

I first purchased the bundle with an increase in the price of 2 dollars. I thought "cool, tax". Then I got charged 3 dollars (of course, I cannot prove this because I did not take a screen capture of that last page of my purchase), but I did not approve for that last amount that was charged to me.

Before seeing the final amount, I purchased one of the games individually, and I was charged the same amunt as per Origin, and here is when I realized!

How is it that I got charged Tax with the Bundle (and a final price I did not agree on!), but not with the individual game? (yes, I'm aware there is tax in both, but the tax is not included with the price of the Bundle, while it is included in the price of the individual games).

The Customer Service insists that my final amount is correct due to Tax, but even the amount they provide do not match, so I don't know what is going on, and they are not helping me figure out why I was charged an amount that I did not agree on, and why the prices in Origin do not reflect tax consistently.