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Origin stopped opening before close date
Hi all! I am hoping someone could help me with the Origin app, because EA Support is not sure what to do. The Origin app is set to stop working on Mac in April this year. I have an older model computer, so am unable to download the EA app. For some reason though, the Origin app has stopped working as well. The app will open but the pop-up will just say Connecting to Origin for hours. I tried to use the Reset Origin tool, but it keeps saying access denied. Has anyone had this issue? I'd appreciate any and all help!KaterinaSage2 days agoSeasoned Newcomer37Views1like1CommentOrigin stopped working before close date
Hi all! I am hoping someone could help me with the Origin app, because EA Support is not sure what to do. The Origin app is set to stop working on Mac in April this year. I have an older model computer, so am unable to download the EA app. For some reason though, the Origin app has stopped working as well. The app will open but the pop-up will just say "Connecting to Origin" for hours. I tried to use the "Reset Origin" tool, but it keeps saying access denied. Has anyone had this issue? I'd appreciate any and all help!KaterinaSage2 days agoSeasoned Newcomer53Views2likes1CommentName Change / ID contains a prohibited word or character
Recently, I try to change my id name. It shows either "id contains a prohibited word or character" or "id has already been registered". Even I randomly type stuff on it, it shows id contains a prohibited word or character. IDK what to do with my account to change name.Anonymous4 days ago175KViews64likes208CommentsHigh CPU when downloading and repairing
Several times I have reinstalled Origin as well as Sims 4 on my PC. I should not have 90-100% CPU utilization when downloading or repairing games. I believe this is also related to my PC's inability to launch Sims 4 (hence the repeated attempts at repairing). When starting Sims 4 it will just read "Unable to start: Cannot start because required game data is missing or damaged. Please repair or reinstall the game via Origin." It seems that has been a problem with the Origin client for several years based on the forums, at its is disappointing that Origin has not anything about this. Some other things I have noted: - Removed all expansions, packs, stuff, so the only thing I attempt to repair is The Sims 4 base game and I still notice a large jump in CPU as well as inability to start the game (same statement as above) - Sometimes I noticed that the CPU utilization would go up for every item downloaded or repaired. e.g., Origin utilization of CPU during: download of Sims 4 game (10%), download of extra content A (moves up to 20%), download of extra content B (moves up to 30%), etc. after ~6 or so of the 20 extra content I have my CPU at 100% utilization. - In a prior posts, I saw a differentiation between "Download" vs "Install" on origin, and the high CPU could be due to installation still being needed. This would make sense to the above bullet, as CPU increases for each downloaded game (but not necessarily installed?). Either way, why don't we have an indication on the the Origin dashboard about Installations? Pls FXSolved4.6KViews7likes15CommentsHow to change EA account email without access to old email address
I downloaded Star Wars Battlefront 2 on PS4 earlier today and I couldn't play it because it kept saying my account was invalid. I looked on other websites and it said the only way to fix this problem was to update my password but the email account I originally used to create my EA account doesn't exist anymore, and I don't know the password anyway. I created a new account with my new email but I don't know how to link my new EA account with my PSN account.Solved139KViews29likes43CommentsFut champs server delay
Game is unplayable, every year you release the game and never do anything to improve server capacity, do you realise how stressed out you make people ? People spend their hard earned money on your game and then some people even spend a lot more than that on fifa points and yet you still can't provide them with stable servers to at least enjoy the game, you're one of the longest running franchises I know and you still have this problem however many years later, I think if the people dealing with this were in any other company they would be sacked on the spot, we love football not EA you have a good thing going here dont let it get ruined by ignoring it P.s. the gameplay is the best in a long time WHEN the servers aren't overloaded 👍👍Solved1.3KViews1like5CommentsDouble charge for newest sims
Hey guys, i need a help cause sadly i dont know what to do. On 20 july i pre ordered new pack for sims 4.... on 22 when i tried to download the game it said i must confirm 3 numbers from my card to get the game so i did it and.,.. it got own order number. i got double charge and bank approved that both transfers were successed send to ea games. However support said it came once. I am so angry now u cant imagine.... 60€ instead of 30 and nobody can help. Bank offered me to do chargeback but they dont know which transfer was for which order... if it was for the 0 one which ea says or for successful one... and i dont want to get ban only because i try to get whats mine... I also can see at my order status that ea got money twice and it was COMPLETED! EDIT by EA_Jason: Personal information removed.Solved516Views0likes4CommentsWhy does ORIGIN LIMIT download speeds?
Why does ORIGIN limit download speeds? I've downloaded two games. My down is over 800mbps, yet I can't download faster than 10 or 20mbps. Why is that? I can run through any game you like and show you live download speeds and live results from numerous speed test sites.14KViews0likes10CommentsIs possible to get perma-banned by buying in-game content using a browser VPN?
As the Titles says; is Is possible to get perma-banned by buying in-game content using a browser VPN (by accident) and/or with a different second Paypal account? Because I'm 100% sure that's what happened. After my 3 year old account got Perma-banned, I got a refund with the second paypal account that I made a purchase with that got me banned. All my purchases are made within my browser and my VPN is set to USA basically all the time for months, since I'm only able to pay with USD across all digital stores.Solved754Views1like5CommentsOrigin Not Loading
I played Sims 4 on my Mac last week, and it worked fine. Prior to all this, I kept up on the Origin updates. When I went to play last night, Origin wouldn't load. It continues to say that it is loading, but makes no progress on it (see pic). I have tried the following: I updated my computer (macOS Catalina version 10.15.7) and restarted. I have also cleared the cache. I looked into the Origin reset tool, but it comes up with the error message (see pic). I am pretty bamboozled. What should I try next? Any advice would be GREATLY appreciated.scoobygiggles10 days agoNew Novice187Views2likes4CommentsError during payment method change
Hi, I am trying to edit my EA Play Pro payment details to a new credit card of mine using the customer portal. The new card is already defined in the portal and I am using it for in-game purchases. Even today I used the new card for some in-game purchases. But when I try to edit the EA Play Pro payment details with the new card, I am getting this error message "Operation failed, please try again later." What should I do? Best regards, OmerSolved514Views0likes3CommentsOrigin Will Not Load - Mac
I would have just added this to another published topic, but since it is on a Mac, I figured I need to ask for help outside them. When I open Origin I get gray loading boxes. Nothing will load. I can't open my sims game. Literally nothing works. I've had someone from Origin fix it last year. I don't want to mess with Origin if I don't have to, so this is why I am asking for help here. Basically, last year, someone from Origin took over control of my computer to get the games to work because for some reason, origin and the sims weren't working. So they fixed it. Now that it isn't working again, I am scared to do anything because I don't want to ruin what they did. So please help me!Solved11KViews4likes10CommentsNHL 2020
Purchased a "Hockey Ultimate Team NHL Awards" pack the other night from the Collectibles auction menu the other night and it cost 17,000. The pack never showed up IN my item Inbox. This is enough to make me quit this already lacking game. If it can glitch like that to "steal" your hard-earned game coins then what else will glitch?*SMH* Anybody have this experience before and how to address it? Any help or info would be appreciated!Solved467Views0likes5Commentsinsufficient drive space available
So, I am trying to download the Sims 4 onto my computer from Origin. I have been trying for hours but it keeps saying that there is insufficient drive space, but I don't understand because the laptop is brand new. I haven't downloaded anything, pictures, games, etc. I just want to play the game I paid for but I can not figure it out. Everything that is on my computer is already downloaded there from when I got the laptop. Thanks!3.4KViews1like6CommentsOrigin displays 2 medals of honor in 2010, while EA app only displays 1 medal
我之前购买了 2 份 Medal of Honor 2010,它们显示在 Origin 中。一份是英文的,另一份是中文的。但是,现在我在 EA 应用程序上只有一份 Medal of Honor 2010 的副本,并且仍然没有中文版本可用。EA 可以修复这个错误吗?这是我自己购买的 2010 年中国荣誉勋章。你能修复这个错误吗,,,ea:没有可用的修复,我的荣誉勋章 2010 没有中文,为什么不能处理呢?这是系统问题,而不是购买问题。您能否从 Curry 中删除我的 2010 年荣誉勋章,并将其换成 2010 年中文荣誉勋章Solved30Views0likes1CommentRefunded game, still in library months later?
Hi. A couple months ago I bought and promptly refunded Battlefront 2's Celebration edition. Even after getting the refund and my money back, the game has been sitting in my library as if I had never refunded it at all. I was thinking of giving it another chance, thing is I can't buy the game again since it's already in my account. I haven't started the game up since I tried it months ago and I'm unsure if anything will happen to my account if I were to play it. Is it safe, or should the game just be removed completely so I can re-buy it?2.8KViews0likes8Comments