Recent Discussions
Redeemed Code and Nothing happened
When i entered a product code for the Sims 4 high school year dlc, it told me to download it from the EA app, i went there logged in. Nothing happened. I tried entering it again but it's already been used by me. What do i do? I am certain its the account I use for Sims 4, and certain that i bought the dlc.
My origin won't open and I don't know what to do.
For contact I have a MacBook Air Mojave version 10.14.6. Every time I try to open Origin to play the sims it gets stuck on the small rectangle loading screen. I've tried to download the restarter, but when I go to click on the link from an EA help page it says "Access denied". I've cleared my browser cache and restarted my laptop, Ive tried to repair it, and force quit. But I can't update my laptop because I don't have enough storage. nor can I download the EA app. Im currently trying to get an actual gaming laptop. But even if I do I don't know how to access my packs and stuff and switch it over to my new laptop, or onto the EA app. I don't wanna lose them and have it be a waste of time and money someone please help me.
won't let me buy the for rent expansion pack
for the last two days I've been trying to buy the new expansion pack. I have bought all of the the previous packs so I know the process. However, this time I keep getting a message saying, "things don't appear to be working at the moment try again" Ive tried multiple different cards including pay pal and 3 different credit cards. I really want to play this new expansion pack, can someone help?
Origin not working...
I still use Origin on my mac, because I don't have the new iOS to support the EA app. My issue is that Origin is stuck on the "Connecting to Origin..."-window, and it won't open, no matter how long I leave it loading for. I've tried to un- and reinstall Origin, shut down my mac, Troubleshooter... Nothing is working. My wifi is fine, I don't know what to do, I just want to play Sims!!! Please help me:(((
EA/Origin charging me $$ no opt out even with rep
[I can provide documentation of all statements below] I haven't used EA games since August 2023. I was notified by my bank [BOA] that there was a $39.99 charge from EA/Origin. "PURCHASE 03/08 EA *ORIGIN.COM HELP.EA.COM CA " I promptly contacted EA/Origin to opt out. I was told it was a "Steam" issue. It is not, I have documentation from Steam verifying that fact. EA/Origin is firm saying they did not charge me [see bank quotes above] and I have the chat transcript to demonstrate their denial. I have filed fraud claims with my bank and the FCC [it is illegal NOT to provide an Opt Out option]. Anyone have similar problems? Resolved? I am going to be put in a position to close the BANK account so they don't hit me again. I cannot locate the charge on their website even though it processed through my bank. I will update this post after I upload all the documents with confidential data blocked to a web blog. EA does not have customer service.
Cannot delete EA PLAY PRO version of Titanfall 2 from Origin game library
My EA account has purchased Titanfall 2 Deluxe Edition on Steam and Titanfall 2 Standard Edition on EA (as shown in Attachment1), and I am also a member of EA PLAY PRO. When I installed Titanfall 2 from Steam, the Origin client automatically upgraded the EA Titanfall 2 Standard Edition to Titanfall 2 Deluxe Edition. When I selected the Titanfall 2 Deluxe Edition icon on EA, I right-clicked it and there was an option to delete it from the game library (as shown in Attachment2). After clicking it, a dialogue option to delete only this game from the game library appeared (as shown in Attachment3). Following the prompts, the EA Titanfall 2 Deluxe Edition should be deleted from my game library, but nothing happened. Is this a bug in the program? Or is it supposed to be this way?
