Community ManagerRe: "Cannot Verify Credit Or Debit Card"
Hey @BigBerno the charge you are seeing is most likely a pre-authorisation. A pre-authorisation is a temporary hold on money in your account which is generally the balance of an item or service you have ordered. This is not a charge and the money does not leave your account, it is just the bank and service provider ensuring that the money is there to cover the order. If you look back over your invoices from your credit card company you will no doubt see that while a certain amount of money was earmarked it was never actually taken from the account.
For the error you are seeing, the best thing to do is to ensure that the details you are entering in Origin are identical to those that your bank and/or card issuer has on file.
It's no harm speaking with one of our support advisers who will be able to advise you further.
You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here.
Darko
