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Re: Can't unlink my steam account Apex

@Darktemplar181 Yes, afraid so. A ban would prevent you from playing any EA games on the account and we're not able to help get around actions like bans or suspensions by unlinking an account.

If you haven't already exhausted your appeals with our Terms of Service team, you can absolutely reach out again and they'll take another look.

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

3 Replies

Darktemplar181
4 years ago
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@EA_Mako I talk to them 3 times and one with live chat, they are not even reading me, like i said in other post, i wasn't toxic, i used the word "*" as "delay" (learn this second word a few days later as a better synonim) but they still rejecting my appeal. It is very frustating because i love Apex and i didn't use the word to offend anyone, i was just describing that can't spam my ability. I said "wait mate it has a small *" and i write it on chat for them bc they didn't understand my poor english
Darktemplar181
4 years ago
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@EA_Mako also think that i can create multiple origin accounts and still play, why they should ban me from steam?
verrtic
4 years ago
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jeez exactly this is so dumb and thats why ill never change my mind about how bad the support is

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Apex","id":"message:10217816","revisionNum":1,"repliesCount":6},"Conversation:conversation:10217816":{"__typename":"Conversation","id":"conversation:10217816","solved":true,"topic":{"__ref":"ForumTopicMessage:message:10217816"},"lastPostingActivityTime":"2021-08-14T11:16:39.624-07:00","lastPostTime":"2021-08-14T11:16:39.624-07:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:10217819":{"__typename":"ModerationData","id":"moderation_data:10217819","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:10217819_1":{"__typename":"Revision","id":"revision:10217819_1","lastEditTime":"2021-08-13T14:56:59.461-07:00"},"AcceptedSolutionMessage:message:10217819":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:18"},"id":"message:10217819","revisionNum":1,"uid":10217819,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:origin-for-mac-en"},"conversation":{"__ref":"Conversation:conversation:10217816"},"subject":"Re: Can't unlink my steam account Apex","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:10217819"},"body":"@Darktemplar181 Yes, afraid so. A ban would prevent you from playing any EA games on the account and we're not able to help get around actions like bans or suspensions by unlinking an account.

If you haven't already exhausted your appeals with our Terms of Service team, you can absolutely reach out again and they'll take another look.

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/","body@stringLength":"696","rawBody":"@Darktemplar181 Yes, afraid so. A ban would prevent you from playing any EA games on the account and we're not able to help get around actions like bans or suspensions by unlinking an account.

If you haven't already exhausted your appeals with our Terms of Service team, you can absolutely reach out again and they'll take another look.

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/","kudosSumWeight":5,"repliesCount":3,"postTime":"2021-08-13T14:56:59.461-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"solution":true,"currentRevision":{"__ref":"Revision:revision:10217819_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1133},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"parent":{"__ref":"ForumReplyMessage:message:10217818"},"descendants":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwyNXwzOToxfGludCwxMDIxNzgyMCwxMDIxNzgyMA","node":{"__ref":"ForumReplyMessage:message:10217820"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwyNXwzOToxfGludCwxMDIxNzgyMCwxMDIxNzgyMQ","node":{"__ref":"ForumReplyMessage:message:10217821"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwyNXwzOToxfGludCwxMDIxNzgyMCwxMDIxNzgyMg","node":{"__ref":"ForumReplyMessage:message:10217822"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"CachedAsset:theme:customTheme1-1742574138995":{"__typename":"CachedAsset","id":"theme:customTheme1-1742574138995","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Can't unlink my steam account Apex","moderationData":{"__ref":"ModerationData:moderation_data:10217820"},"body":"@EA_Mako I talk to them 3 times and one with live chat, they are not even reading me, like i said in other post, i wasn't toxic, i used the word \"*\" as \"delay\" (learn this second word a few days later as a better synonim) but they still rejecting my appeal. 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jeez exactly this is so dumb and thats why ill never change my mind about how bad the support is

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jeez exactly this is so dumb and thats why ill never change my mind about how bad the support is

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