Re: EA Play is not available for Mac - How to download The Sims 4 and DLC

I downloaded the legacy edition and there is suddenly an orange window, but empty, and no clicks when clicked. 

before I downloaded the legacy edition it looked like this

But it says I can "chek it in library". 

So I need to delete this and buy it one more time? 

Maybe its problem in Bacis Origin access?? 

downloaded origin and buy the game 

Then come an email: 

So if I understand it well, do I have to cancel my membership and pay the game right in the origin, right? 

Thank you for your patience, I am new in this. 

Thank you very much!! 🙂 

Is anyone able to point me in the direction of how I can actually purchase the game for Mac?? I had the exact same issue and made the same mistake - thought I had brought the game outright but since reading this forum I realised I accidentally just purchased an Origin access subscription ... I've now cancelled this but still can't figure out how to purchase the game itself for Mac?? Whenever I click on "buy game for Mac" I just get stuck in this loop with no actual "buy" or "download" button ? Any help on how I can actually buy the game itself would be amazing as I'm totally stumped!! I'm running a 2018 Macbook Pro 15 and my specs are definitely compatible so I know that's not the issue .... I just want to buy the game but absolutely cannot figure out how to do this!! 

This is the screen it keeps taking me to when I click "buy for Mac" : https://imgur.com/a/3GcoBFK (sorry i'm new - was trying to figure out the best way to get my screenshot on here as it's too big to attach ...)

exactly! someone please help 

No I dont, my problem was solved, but thanks. 🙂 

I downloaded sims 4 in origin by becoming a basic member. When I bought the game, it was available for both mac and windows and I downloaded it. Now my purchase does not open because it says that it is only available in windows. And when I press the button that says download game for mac, it does not give a download option and I cannot download it and it sends me back to the same page where it says the game is only available for windows only. Can you please look into my situation or help me download the game for mac?

I bought the sims 4, but I cant play it because of "available on origin assess for windows only".

I have MacBook Pro 2019. please help me

sims 4 not downloading on Mac telling me I need base game first then wen I downloaded that its saying only compatible with windows

I have a MacBook and I downloaded origin onto my computer and then purchased sims 4 but in my game library it comes up with a grey tint over it and won't let me download sims so that I can play it. when I click "Buy game for Mac" it takes me right to where it gives me the option to view trailer of visit library and I keep searching for ways to download it or play it and I keep going in circles on origin. Someone please help asap I just want to play sims!

Hiya,

I recently signed up to Origin to play Sims 4. I have downloaded Origin onto my Mac and when I attempt to play the game, it says that 'Available on Origin Access for Windows only. Buy game for Mac'. 

When I click on the 'Buy game for Mac', it takes me back to the screen that says 'View in Library', when clicking on this, it takes me back to the above, so, this is going in loops. 

Are you able to advise how I am able to play this game?