Re: Origin wont download/install

Looks like we're back in business!! Thank you!!

That's great to hear @snailprobation.

Darko

Hey @palexis0706 can you provide a little more info as to the issue you are seeing?

Darko

Hey @trunchable what is the issue that you are having?

The more info you can provide me the better we can help.

Darko

Hey @trunchable can you ensure that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

The ports to open are:

• TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
• UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

If that does not work then can you take a little time to try the following steps: 

1. Try re-installing Origin:
   1. Close the Origin client.
   2. Open the Control Panel (find it by searching “Control Panel” in the Start menu).
   3. Click on Uninstall a program under Programs.
   4. Click on Origin and uninstall.
   5. Reinstall Origin

Try running Origin as an administrator:

6. Close the Origin client.
7. Right-click the Origin client icon on your desktop (or in the Origin directory if not on your desktop) and click Run As Administrator.

This runs the Origin client as an administrator account.

Try lowering the User Access Control settings:

8. Close the Origin client. 
9. Click the Windows button and type "UAC" in the search field. 
10. In the User Access Control window, click and hold the slide bar —slide it to the lowest setting available. 
11. Click Ok at the bottom of the window. 
12. Open the Origin client

Darko

Origin won't download on my pc, says msvcp140.dll and vcruntime140.dll not found 

This is my first time with Origin. So I wanted to play the Sims 4 but I don't just wanna buy it without knowing exactly what Im paying for. I wanted to just just try it so I pressed the option to test it or what not. When I did that it added its self to "My Games" and when I wanted to launch it it had said that I needed to download Origin. Ive been at it for about 30 minutes now and every time I try to download Origin it keeps saying "The code execution cannot proceed because MSVCP140.dll was not found. Reinstalling the program may fix this problem" and "The code execution cannot proceed because VCRUNTIME140.dll was not found. Reinstalling the program may fix this problem". This is really setting me off and I don't exactly know what to do, I really want to start playing but I can't because of this. What should I do?

@Brobowest and @GeneralWeeb_Nia  Those files are part of the 2015 VC++ runtimes, which Origin needs to install properly.  It's best to uninstall your current copies, if you have any, and then download new ones from Microsoft.  Hit Windows key-i, select Apps, scroll down to Microsoft Visual C++ 2015 Redistributable, click on both the x86 and x64 entries (if you have them), and select Uninstall.  You can download new copies here. Be sure to install both the x86 and x64 versions.

https://www.microsoft.com/en-us/download/details.aspx?id=48145

Restart your computer, and try to install Origin again.

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@JaejaeC7 wrote:
@puzzlezaddictHow do you download the updated Microsoft Visual C++ 2015 Redistributable x86 and x64 versions? Where do i got for that. I downloaded the the link above, but how do I get to those specific versions?

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How do you download the updated Microsoft Visual C++ 2015 Redistributable x86 and x64 versions? Where do i got for that. I downloaded the the link above, but how do I get to those specific versions?

@JaejaeC7  When you click Download on the page I linked, you should be asked which versions you want.  Select the x86 and x64 versions, and they'll both download.  You can run the installers from your Downloads folder.

I'm having similar problems and this doesn't work for me. I had it on my computer months ago with no problems, then I had to factory reset my computer for a game which got rid of origin as well. Since then I have been unable to install origin again. At first I could click the button to start the process only to have an error message pop saying it couldn't find the file. Now it wont even do anything when clicking the download button.

Darko,govorišli Hravatski?