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plzsaysike78's avatar
plzsaysike78
New Traveler
6 years ago
Solved

sims 4 been saying "finalizing" for 12 hours now

i have tried reinstalling origin, restarting my computer, and reinstalling sims. i cannot get past "finalizing". please help. i can find no way to call origin themselves or start a live chat
technical issues
  • plzsaysike78's avatar
    plzsaysike78
    New Traveler
    6 years ago

    how do i download the packs later? the reason i had reinstalled it was because the packs had disappeared and i had no idea how to get them back without reinstalling it

    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      6 years ago

      @plzsaysike78  Once the base game is installed, open your Origin game library, click on the Sims 4 icon, select More > Expansion Packs, scroll through the list, and click Download on any pack you own.  Do the same for Game Packs and Stuff Packs.  If Origin keeps getting stuck finalizing, run the Origin reset tool and restart again, then download only one pack at a time.  It's tedious, but it's the best way to make things work.

      • kaylinchristine's avatar
        kaylinchristine
        6 years ago

        okay ive got a question as well. ive came to the same problem and ive done everything but throw my computer out the window! so yesterday i downloaded a bundle with dine out, tiny living and university. all downloaded and i can see that each is installed when i go to the individual game info. but i am also stuck on finalizing. of course you can still play the game, so i tried to do that to see if maybe they would be installed anyways and maybe my mac was just lagging in some way. the dine out expansion was loaded into the game but not the other two. would you suggest that i do the same steps as you recommended? in 20 years of playing this game, i dont know if ive ever been more aggravated lol thanks!

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