sims 4 won't finalise
Hi, I recently had an issue with the sims 4 where it wouldn't open due to a corrupted save file, and i couldn't find anything online to help. So I tried to delete the save file since the last time I...
Forum Discussion
EA_Darko
Community Manager
Community ManagerSorry to hear that you are having issues @Catie8697083.
Can you go ahead and disable your anti-virus and firewall to see if it makes a difference?
Generally, if a game is stuck finalizing for a long period of time it points to an issue with something blocking it.
You may need to open the ports for Origin on your router.
The ports to open are:
- TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
- UDP: 1024-1124; 18000; 29900
You can also try turning off the routers firewall to see if it helps.
Darko
- @EA_Darko I've tried to disable my anti-virus and firewall but this hasn't helped. I'm not really sure how to open ports for origin on my router, sorry.
