The Sims 4 - Purchase of packs twice
I went to buy some packs I didn't own and in the process it accidentally rebought the Seasons pack. Is there any way I can get a refund?
Forum Discussion
I went to buy laundry day and it asked if I wanted to add seasons and parenthood.I didn't click add on so I proceeded to check out.once I did it said it charged me for all three. I already have seasons ,but yet it charged me again.Can I get a refund on the two I didn't want to buy?
EA_KentCommunity Manager
Hi @Kase1718.
When you've got a chance I'd recommend getting in touch with the EA Help team so they can help out with those purchases. For more details on how to set up a case with them check out the EA Help website.
If you prefer you can also speak with them through Facebook or Twitter as well./Kent
