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gukyura's avatar
gukyura
6 years ago
Solved

Verification code not sending on primary Email Adress.

I have this problem for years and i can't link any EA Products to my account cause of that damn glitch. 

I don't receive any verification codes on my primary mail, but if i select option with secondary email, it works fine. I tried to swap my primary and secondary, but i still don't receiving any verification codes.

I think it's a real bug or glitch of my account and EA Support don't understand that glitch and of that damn bug i can't link NFS Heat Studio, or another companion apps.

Maybe you know a solution? 

technical issues

3 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey @gukyura you will need to speak with one of our chat support advisers who will be able to advise you further. 

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to begin a chat.

     

    You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

     

    Darko

  • ranger77ice's avatar
    ranger77ice
    5 years ago

    Hello Im having the same issue did your problem get fixed? I already have been in support many times and they cant find the problem. The last time they said I just had to wait until it will get fixed???

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @ranger77ice, it may be worth speaking with our live support again and seeing about updating the email on your account.

    Darko 

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