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DuckTapeLegend's avatar
5 years ago
Solved

Why was I billed for help?

As of today I was billed 1$ twice form "Star Wars TOR Help.EA.Com" and I have no idea why, before this I haven even had any interaction with the EA help site so I would like to know why I'm being bil...
  • EA_Darko's avatar
    5 years ago

    Hey @DuckTapeLegend, if you called our team for support then alls made from landlines are local-rate, while those made from mobile devices may be subject to additional charges from your provider: https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support/

    If you are unsure as to why you were charged then you can speak with one of our phone or chat support advisers who will be able to advise you further. 

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat or phone adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

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