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BarbMit's avatar
BarbMit
Seasoned Newcomer
6 months ago

Bejeweled Blitz problem

I have been having issues with Bejeweled blitz for 6 months now the main screen is saying Whoops, we encountered a problem. You can not see the leaderboard and after each game you have to reload. You can not buy any 2nd or 3rd rare gems in the game. Which I had a lot of rare gems and now I am down by a lot. I play the game on Facebook my  user id is 100000649848620 . The game was suppose to go down for maintenance on the 29th of May and it never happened. You can play the blitz champions fine no issues there which I don't understand why.  I also wanted to know if you can replace all of the rare gems that I lost because of the way the game is playing. I lost about 10 each of the rare gems I had especially the turtle, pine cone and the blue ice cream cone I think the is what it is. I have been playing this game since 2010 and never had a problem like this before, if the game was having issues it went down for maintenance. I only play this game on a desktop computer. Please help. Thank you

4 Replies

  • My Blitz Champions game just froze mid game & my leaderboard has no issues. Are they purposely not taking care of this game? They seem to only respond to their paid games. I know there's not much traffic like before

  • I have had leaderboard problems since the end of February. I can only use rare gems once. At least everything still loads.

     

  • v6rryz2cd9kz's avatar
    v6rryz2cd9kz
    Seasoned Newcomer
    3 months ago

    There seems to be no way of reporting issues with Bejeweled Blitz. I've lost about 10 rare gems and also coins because the game is freezing despite the timer counting down. Why is this not being addressed?

  • Hi BarbMit, did you ever receive help with the Whoops problem? I've had it since February/25. I play every day by myself and would love to have this resolved. I have another friend with the same issue and she is hoping I'll be able to help her! lol I also only play it on a desktop. If you received help please help me out. Thank you.